Importing products from around the globe and starting a successful business in the UAE is a great business initiative. Still, there are some legal prerequisites like acquiring a trade license and getting an import code that you need to take care of.
This guide walks you through the process of getting your import code in Dubai, UAE. It is a simple and streamlined process, but you have to understand it well to avoid any complications and challenges.
What is an Import Code in Dubai?
An import code, also known as an import-export or customs code, acts as a show of clearance and permission from Dubai Customs that allows you to conduct import and export operations legally. The first requirement for an import code is to have a valid trade license. Your new operations should be in the scope of the activities approved under that license. It is a legal requirement.
Benefits of Import Code Dubai
- Faster Customs Clearance – Get approvals within hours for seamless trade operations.
- Industry-Specific Solutions – Specialized services for tech, healthcare, food & automotive imports.
- Duty-Free Re-Exports – Claim refunds on customs duties when re-exporting within set timeframes.
- Stable Currency – UAE dirham’s peg to the USD ensures predictable exchange rates.
- Free Trade Benefits – Lower or zero tariffs through UAE’s FTAs with GCC, Asia, Europe & Americas.
- Advanced Logistics – Use Dubai’s automated customs systems for shipment tracking & inventory.
- Government Support – Access incentives for food security, tech innovation & medical imports.
Penalties for Not Getting an Import Code in the UAE
Failure to acquire an import code in Dubai can result in severe legal and financial consequences. Companies that import goods without a valid customs code may experience shipment delays, confiscation of goods, and heavy fines from Dubai Customs. Furthermore, companies that operate without registration risk blacklisting, which may lead to trade restrictions and possible revocation of the business license. In extreme cases, illegal imports may lead to lawsuits or a ban from trading in the UAE forever. All this is avoided if the stakeholders properly comply with the requirements of Dubai Customs before venturing into international trade.
How to Get an Import Code in Dubai?
If you have decided to join this business and you’re looking for the most streamlined process to get your import-export code in Dubai, here’s the process laid out for you:
Step 1: Get a Trade License
Before applying for an import code, your business must have a license from:
- Dubai Department of Economic Development (DED) if you want a mainland business.
- A Free Zone Authority if you want to operate within a free zone.
Step 2: Get Registered with Dubai Customs
Once your business is licensed, you can register with Dubai Customs through the Dubai Trade Portal.
Step 3: Apply for the Import Code
On the Dubai Trade Portal, submit an application along with the required documents:
- Trade license copy
- Emirates ID or passport copy
- Customs registration proof
Step 4: Pay the Fees
The standard fee for a new import code is AED 120 – AED 500. Payment can be made online via the portal.
Step 5: Receive Your Import Code
After approval, your import code will be issued, allowing you to import goods legally and clear shipments through Dubai Customs.
Common Challenges & How to Overcome Them
Delays in Approval
Import code approvals can take longer due to incomplete applications or high demand. To avoid this:
- Double-check your documents before submission.
- Apply during business hours to get faster responses.
- Track your application on the Trade Portal Dubai for updates.
Example: If you apply but forget to attach your license, your application will be rejected. Always review required documents before submitting.
Documentation Errors
Many applications are delayed because of incorrect or missing documents. Common mistakes include:
- Expired licenses
- Passport name mismatches
- Incorrect Emirates ID details
Solution: Ensure all documents are valid and match your business registration. If unsure, consult a business setup expert before applying.
Unexpected Fees
Apart from the AED 120 import code fee, businesses might face customs duties, VAT, or penalties for errors.
- Check Dubai Customs’ official fee structure before importing.
- If importing high-value goods, budget for additional costs like storage fees.
Example: If your shipment stays too long at customs, you may have to pay storage fees, increasing costs.
How to Renew Your Dubai Customs Code
Here is the step-by-step process you can follow if your import code has expired and you have to renew it:
✔ Step 1: Log in to Dubai Trade Portal
- Visit www.dubaitrade.ae.
- Navigate to Dubai Customs > Registration Tools > Renew Business Code.
✔ Step 2: Enter Business Details
- Input your Business Code and system-generated captcha.
- Click OK to proceed.
✔ Step 3: Update Expiry Date
- Adjust the expiry date to match your trade license validity.
- Set the renewal date as the current date.
✔ Step 4: Submit Required Documents
- Upload an updated license copy and passport/Emirates ID.
✔ Step 5: Pay the Renewal Fee
- The standard renewal fee is AED 25, payable online.
✔ Step 6: Receive Confirmation
- Upon approval, your Dubai Customs Code is renewed for another term.
Pro Tips for Businesses in Dubai
- Understand Local Regulations – Stay updated on Dubai Customs laws to avoid fines and delays.
- Choose the Right Business Structure – Decide between a mainland or free zone setup based on your trade needs.
- Keep Documents Organized – Always have valid business licenses, Emirates ID, and VAT registration ready.
- Plan for Import Costs – Budget for customs duties, VAT, storage fees, and logistics expenses.
- Build Strong Supplier Relationships – Work with reliable international suppliers to ensure smooth imports.
- Monitor Market Trends – Stay ahead by analyzing competitors and customer demand for imported products.
- Invest in Digital Solutions – Use online accounting, inventory management, and trade portals to streamline operations.
- Network & Collaborate – Join Dubai Chamber of Commerce events and trade expos to grow your business.
Frequently Asked Questions (FAQs)
1. What is a valid import code, and why is it important?
A valid import code is a unique customs code that allows businesses to import goods into Dubai legally. Without it, companies cannot clear imported goods through customs legally, leading to costly customs penalties.
2. How can I obtain an import code for my business?
To obtain an import code, register your company on the Trade website Dubai, submit a valid trade license, and apply via the Dubai customs portal. Once approved, you will receive your import code to start trading.
3. How do I apply for an import code renewal?
You can complete your import code renewal in Dubai by logging into the Trade portal Dubai, updating your details under the Dubai customs tab, and paying the fees to the Dubai economy.
4. Do I need an import-export code to export goods from Dubai?
Yes, both import or export businesses need a customs client code in Dubai. This code enables companies to export goods efficiently while ensuring compliance with Dubai customs regulations.
5. What documents are required for a new import code Dubai application?
To apply for a new import-export code, you need:
- A copy of your trade license
- A valid passport or Emirates ID
- Proof of business registration with customs authorities
6. How long does it take to obtain your Dubai customs code?
If all documents are in order, you can get your Dubai customs code within one business day. However, delays may occur if there are documentation errors or missing information.
7. What happens if I fail to renew my import-export code on time?
If you don’t renew your import-export code, your business won’t be able to import goods into Dubai, and you may face a risk of customs penalties or temporary suspension by customs authorities.
8. Are there additional fees to the Dubai economy for maintaining an import-export business in Dubai?
Yes, businesses must pay import duties, code renewal fees, and any applicable taxes to maintain compliance with customs regulations in Dubai and the UAE.
9. Can I use my import-export code for multiple shipments?
Yes, a valid Dubai customs code allows businesses to import and export goods multiple times, as long as the company follows import regulations and meets the efficient customs clearance requirements.
10. Do I need prior approval from Dubai Municipality to import certain goods?
Yes, certain products—like food, pharmaceuticals, and chemicals—require prior approval from Dubai Municipality before they can be imported goods through customs. Always check customs regulations for restricted items.
