We collect information that is
Voluntary: Provided by the user through registration and checkout form fields.
Automated Mechanism: Derived from our tracking algorithms when you visit our website
We internally store, process and disclose your Personal Information and other data we collect to provide you with the most suitable business solutions as per your query. IBG Corporate Services Provider LLC will process your Personal Information in accordance with this policy, applicable to the type of business solution you seek and we will disclose your Personal Information only to our internal employees and experts with the aim of guiding and helping you make the right decision. We will also process your Personal Information for other legitimate business purposes such as producing statistics, analyzing the number of visitors to our website and complying with other contractual, legal and regulatory obligations and duties.
We do not use automated decision making technologies in any shape or form to make final or conclusive decisions about you and a member of our staff will always be involved in the process of providing the best possible consultation to you.
Change of Purpose
We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose (e.g. the provision of add-on services including PRO services or Digital Marketing services post company formation).
You can contact us if you require further information on the mechanism we use when transferring your Personal Information out of the UK/EEA.
IBG Consulting will retain your Personal Information for as long as necessary to turn around the requirements. This means we will keep your Personal Information throughout the period of your relationship with us and whilst we are servicing your request.
If you no longer wish to receive our services we will continue to retain your Personal Information on our Candidate database for a further period of 5 years after our relationship ends, so that we can comply with our regulatory obligations. After the 5 year retention period expires we will delete your personal data from our records.
We will keep certain basic information about our clients (including contracts, identification documents, financial and transaction data) for up to 7 years from when our relationship ends, for legal, compliance and tax purposes.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights or when you make an informal request). This is a security measure to ensure that Personal Information is not disclosed to any person other than the individual who has the right to receive it. We may also contact you to ask you for further information in relation to your request to help us locate your data and to speed up our response.
We try to respond to all legitimate requests within 24 hours. It may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Generally we do not rely on consent as a legal basis for processing Personal Information except in relation to sending direct marketing communications via email or text message. You may receive marketing communications from us if you provided us with your details when you entered a competition or registered with us at a job fair, promotional or networking event or attended a training course and you have given us consent to send you marketing. We may also use your identity, contact details, technical data, usage data and profile data to form a view and decide which services may of interest or relevant for you. We will never sell or disclose your Personal Information to any 3rd parties to use for marketing.