A groundbreaking partnership between the Federal Authority for Government Human Resources (FAHR) and Emirates NBD is set to simplify banking procedures for federal employees in the UAE. The initiative, announced on Sunday, removes the need for salary certificates when accessing banking services, benefiting over 45,000 federal employees across more than 50 government entities.
The new system introduces a direct digital integration model, allowing seamless extraction of salary information directly from government digital systems. This development streamlines processes, eliminates paperwork, and ensures secure data handling, marking a significant step toward reducing bureaucratic hurdles.
Transforming Banking Services
Previously, employees applying for loans or credit cards were required to provide salary certificates issued by their employers. These documents included details about job history and income, often causing delays and increasing administrative workloads.
Under this initiative, employees will no longer need physical documentation, accelerating service delivery and enhancing the overall customer experience. Mohammed bin Taliah, Chief of Government Services in the UAE Government, highlighted the impact of the initiative:
“This collaboration supports national efforts to achieve zero bureaucracy, intensify efforts to reduce redundant government procedures, drive transformative change, and improve productivity levels. This ultimately enhances the quality of services provided.”
Expanding the Digital Framework
The partnership between FAHR and Emirates NBD is the first step in a broader plan to involve more national banks and service providers in the UAE. By expanding the framework, the initiative aims to ensure all federal employees can benefit from simplified banking access, while reinforcing the UAE’s commitment to digital transformation and efficient government services.
- Seamless Digital Integration: Salary information is securely retrieved through digital systems without manual intervention.
- Enhanced Efficiency: Accelerated banking procedures reduce waiting times and administrative hurdles.
- Improved Security: Secure data handling minimizes risks associated with physical documentation.
This initiative aligns with the UAE’s vision of leveraging digital solutions to enhance government services and productivity while improving the quality of life for its workforce.
