Dubai Maritime Authority (DMA), part of the Ports, Customs and Free Zone Corporation, has introduced a remote technical inspection service for renewing marine vessel licenses, a move set to revolutionize how boat owners engage with maritime services in the emirate. The initiative supports leisure vessels up to 12 meters, water sports crafts, and visiting international vessels — allowing them to renew licenses online from anywhere.
This service reflects Dubai’s strategy to embrace innovation and digital transformation across public services. Sheikh Dr. Saeed bin Ahmed bin Khalifa Al Maktoum, CEO of DMA, stated the project embodies the vision of H.H. Sheikh Mohammed bin Rashid Al Maktoum to simplify service delivery through smart, efficient models that eliminate administrative delays and improve access.
“This service is part of our effort to offer user-friendly digital tools that improve customer experience and support continuous business activity without in-person visits,”
Sheikh Saeed explained.
By moving inspections online, DMA also reinforces maritime compliance and safety standards. Vessel owners can initiate the process via DMA’s web portal or submit a direct request to the Maritime Registration Department. Upon scheduling, the client receives a digital checklist and a secure video call link for the inspection.
At the time of inspection, both the marine inspector and the customer join the session online, where all required points are reviewed in real-time. With consent, the session is recorded to ensure transparency and adhere to global digital regulations.
Hamed Hassan, who leads the Maritime Registration Department, added that a complete report is provided to customers at the end of the session, both via email and downloadable from their account on the DMA platform.
This remote inspection initiative highlights DMA’s forward-thinking approach to governance and service delivery. By removing the need for physical appointments, the authority ensures faster processing and heightened user satisfaction, reinforcing Dubai’s place as a global model for digital excellence in maritime services.
For official details, visit the Dubai Media Office.
