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Ecommerce License in Dubai, UAE

E-commerce has become the new norm, allowing businesses to tap into newer audiences and individuals with the ease of starting a business online. In today’s market, no brand can survive without an online presence. This trend has also seen a massive rise in Dubai. The UAE government provides e-commerce licenses for businesses and individuals conducting trade over the internet in different capacities.

Why get an e-commerce license in Dubai?

  • It legalizes your online business operations in the UAE
  • Helps you open a corporate bank account & utilize other facilities
  • Facilitates partnerships with delivery and logistics services
  • Gives access to payment gateways for online transactions
  • Protects your intellectual property and brand name
  • Increases chances of long-term business sustainability

There are several types of e-commerce trade licenses to suit a wide range of e-commerce business plans. The process of acquisition is structured. However, professional assistance may be required to have a smooth experience.

This guide walks you through everything you should know about getting an e-commerce license in the Emirate of Dubai. It will assist you in experiencing a smooth process, avoiding all practical challenges and complications along the way.

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    I B G CORPORATE SERVICES PROVIDER L.L.C provides independent business advisory services and not endorsed by, affiliated with, or otherwise connected to any government agencies.

    Types of E-Commerce Business Licenses in Dubai

    Steps to Get an E-Commerce License in the UAE

    1 Choosing the Right Business Model

    There are several business models to set up an e-commerce brand or online business. You have to choose the one most relevant to your plans and goals. Each comes with its pros and cons. Most common ones include B2B, B2C, and D2C setups.

    2 Picking the Ideal License Type

    Decide the nature of your business activities and pick the license type suitable for them. You can explore the market and decide on your business operations. The operations have to be on the approved list by the relevant authority.

    3 Selecting a Free Zone or Mainland Setup

    Mainland and free zone both come with their respective benefits. If you intend to expand your business, the mainland might be better. If you want tax benefits and complete ownership, free zones are better for you.

    4 Registering Your Trade Name

    To obtain an e-commerce license, you have to reserve your preferred trade name first. The name has to be relevant to your business, and it must not be offensive to the norms of society.

    5 Applying for the E-Commerce License

    Submit your application for the license. You can apply through the Department of Economic Development (DED) if applying for a mainland setup. Apply to the relevant authority if you’re applying for a free zone setup. Submit required documents and fee.

    6 Getting the License and Start Operations

    The authorities will review your application, and if approved, you will receive your license, allowing you to conduct business operations. Your online business is completely legalized now.

    7 Managing the business

    Set up a corporate bank account, explore different payment gateways, and partner with delivery services. Running the business for some time will help you find the best services available to support you in the e-commerce market.

    Who Can Get an Industrial License in UAE?

    If you're intending to start a company that will be involved in manufacturing activities, you will require an industrial license. Both local and foreigners can start an industrial business in the country.

    Industrial activities in Dubai include food and beverage processing, building materials manufacturing, and plastic product production. Other key activities are chemical manufacturing, packaging material production, and metal fabrication. You can explore and find the most suitable activity to your business goals.

    Difference Between Mainland & Free Zone Online Business

    Common Mistakes and Solutions

    Freelance-Permit

    Name Already Taken

    Mistake: Picking and being fixated on a that is already taken.

    Solution: Always search for the name first using your emirate’s official business portal. Have backup names ready.

    Professional-License

    Using Restricted Words

    Mistake: Adding terms related to religion, politics, or government.

    Solution: Stick to neutral, business-appropriate words. Avoid anything controversial or misleading.

    Commercial-License

    Initials or Abbreviations

    Mistake: Trying to use names like “A.M. Group” or “M.K. Trading.”

    Solution: Use full words or names. Initials are not allowed unless they are part of a registered brand.

    Tourism-License

    Name Doesn’t Match Activity

    Mistake: Choosing a name that doesn’t match what your business does.

    Solution: If the authority requires it, your name should reflect your main activity (e.g., “Bright Tech Solutions” for an IT company).

    Industrial-License

    Poor Arabic Translation

    Mistake: Using incorrect or unclear translations.

    Solution: Make sure any non-Arabic names are translated properly. You can use professional help if needed.

    Delaying the License Process

    Mistake: Reserving a name but not starting the licensing in time.

    Solution: Use the 6-month reservation period wisely. If needed, apply for a renewal before it expires.

    Benefits of an E-commerce License in Dubai, UAE

    ibgme-ownership

    Legal business setup

    Open bank accounts

    Paid ads allowed

    Social media selling

    Import/export rights

    Rent office/warehouse

    Delivery tie-ups

    Payment gateway use

    Brand name protection

    Long-term growth

    Eligibility Requirements for Manufacturing License in Dubai

    • Must have a real office; no virtual offices allowed
    • Trade License to sell products locally or abroad
    • Safety checks by Dubai Municipality are a must
    • Fire and safety system is required in all factories
    • Floor plan must be submitted to Dubai Economy and Municipality
    • Fire exits and wiring must pass safety checks
    • All hazards and systems must be approved before starting work
    • Some activities need a detailed business plan
    • A business plan helps explain factory setup and goals

    Required Documents for Ecommerce License

    • Passport copy
    • Visa copy (if available)
    • Emirates ID (if available)
    • Business name options
    • Passport-size photo
    • Business activity list
    • No Objection Letter (if needed)
    • Residency proof (if required)
    • Application form
    • Initial approval letter

    Ecommerce Business Regulatory Details in Dubai

    License Cost

    The total cost may be between AED 6,000 to 15,000, depending on several variables. The major expenses include the initial license fee, name reservation, and visas if required. Initially, you will have to allocate extra on marketing too.

    Renewal

    The license is renewed annually in the United Arab Emirates. You have to apply before the expiry date along with the required documents, information, and fees. If the date of expiry has passed and you’re late in applying, you will face penalty charges.

    Cancellation

    You can cancel your license anytime by applying with the required documents, information, and processing fees. Cancellation can be due to many causes. You can choose to change your operations, too, by getting a new license if switching sectors.

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    Get Your Industrial License in 4 Simple Steps

    Document Processing

    Book a Free Consultation

    Speak with our experts to assess your business needs and license eligibility.

    Select Services

    Leave the Paperwork to Us

    We collect, prepare, and organize all your documents with precision.

    Submit Documents

    We Submit the Application

    Our consultants fast-track your process through strong links with UAE authorities.

    Processing Time

    Receive Your License

    Get your license and visa delivered. you’re set to launch your business in the UAE!

    ibgme-consulting

    Why Contact IBG Consultancy to Get a Trade License in UAE

    The license application process in the UAE may be simple, but it can be confusing for an individual unaware of the laws. Getting help from a professional consultancy is smart and a standard practice. When choosing the right consultancy to apply for your license in the Emirate of Dubai, you need to look for some qualities, including a successful track record, license fee transparency, and effective networking skills.

    IBG Consultancy offers it all and more, including suitable packages for a wide range of preferences. Our years of experience and networks with the authorities help us get you the best packages and processing time. Contact us today to get your ecommerce license smoothly!

    Would you like to find out more?

    Frequently Asked Questions

    Know more about the UAE.

    Dubai Economy oversees and regulates all formal business setup in the emirate, ensuring that online businesses comply with local laws and trading practices.

    Yes, many online activities can be launched without a physical office, especially when operating through free zones in the UAE.

    The most common types of e-commerce include B2B (Business-to-Business), B2C (Business-to-Consumer), and C2C (Consumer-to-Consumer), each with its own scope and requirements.

    Yes, a portal license specifically allows you to run online platforms that connect buyers and sellers, while other licenses may focus on selling your own goods or services.

    UAE and GCC nationals can access special license options with simplified procedures and lower fees, making it easier to set up an online establishment in the UAE’s growing e-commerce sector.

    Certain e-commerce operations, like medical or food-related sales, may need extra approvals before you can conduct online trading in those categories.

    Yes, Dubai CommerCity is a free zone dedicated to the e-commerce sector, offering tailored infrastructure, fast licensing, and business support services.

    The cheapest e-commerce license in UAE is typically the E-Trader license, available only to GCC nationals residing in Dubai and ideal for small-scale operations.

    The e-commerce license cost in free zones in the UAE can range from AED 5,500 to AED 15,000, depending on the license type, visa needs, and business scale.

    Yes, many online marketplaces allow sellers to operate without a formal office, as long as you hold the correct license type and follow the platform’s rules.

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    Client Testimonials

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    Deepa Nair

    Thanks to Mr Mahesh and Ms Harsha for guiding us in every step towards registering our company. They made the process so smooth and easy for us that we recommend IBG consultants to get your work done in a most professional way. They responded to our queries any time of the day and the quality of their services were top class. Way to go IBG! Thanks and regards..

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    RADHAKRISHNA

    Thanks to Ms. Harsha and the team for guiding me towards registering my company. They made the process so smooth and easy for me. I will recommend IBG consultants to anyone to get their trade license process done in a professional way. Appreciate the quality of response to my queries , Way to go IBG!

    Aspire Point Technical Services LLC

    Marites Maite

    We had our business processed by IBG Consulting, and they had exceeded our expectations. Mahesh Maddu did an amazing job explaining each process and throughout the whole registration. Harsha, who is in charge of the back-end processing, is prompt and efficient in updating us with our license. Overall, I highly recommend IBG Consulting for all your business licensing needs.

    Project X1 LLC

    Subashi Joshi

    When we decided five years ago to start our business in Dubai, we approached IBG Consulting for our business license and other documents. From day one, we appreciate how they interacted and exerted efforts for us, each with a smile on their faces, until we finish the whole legal process. All necessary documents were processed within the timeframe.
    We can say that we have a good working relationship with IBG Consulting, and will remain as it is in the future. They are all very supportive and prompt in their services. They gave us the best solutions and treated us with respect. We wish them good luck and we look forward to more corporate services available from their agency.

    Welldone International FZC

    Ljiljana Conic

    Our experience with IBG was and still is great. They helped us to support our clients to do business in UAE. Especially thanks to Mr. Erano and Ms. Fatima – efficient team of professionals. We ll definitely do business with them in future and recomend them to our clients.

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    Zuhair

    Quality Business Organization
    Easy to reach, advertised in popular e-media, sociable personnel, high standard communication, segregate task assignment among employee, well trained and expert workforce, friendly feeling.

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    Great Experience with IBG
    My experience with IBG was great! the team is so supportive and continuously provided a high level of service. Indeed, Recommended.

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    Rakesh

    IBG helped me in getting my dependents.
    IBG helped me in getting my dependents’ visa processed. The service offered by IBG was great, and the most important part of the service is their response and being transparent, especially in terms of charges, timelines etc. I recommend to consult IBG for visa related services in UAE.

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    Working with IBG was smooth like butter, this was made possible only by people like Mr.Mahesh, Ms.Harsha and Ms.Fatima. They are best in their respective jobs and maintained professionalism throughout my company opening process and follow up requirements.
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    Excellent Customer Service. IBG helped us setting up our business smoothly. They go above and beyond – SUPERB customer service!! A big thank you to the operations team (Ms. Fatma and most especially to Mrs. Halima Amin).

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    RCB

    Business Set-Up Licensing
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    RCB Consulting

    Ahmad Khalil

    I would like to thank harsha and sajad by names for the effort they did to get my visa done million thanks to all the team

    Aeon International FZ-LLC

    Deepa Nair

    Thanks to Mr Mahesh and Ms Harsha for guiding us in every step towards registering our company. They made the process so smooth and easy for us that we recommend IBG consultants to get your work done in a most professional way. They responded to our queries any time of the day and the quality of their services were top class. Way to go IBG! Thanks and regards..

    VMentor

    RADHAKRISHNA

    Thanks to Ms. Harsha and the team for guiding me towards registering my company. They made the process so smooth and easy for me. I will recommend IBG consultants to anyone to get their trade license process done in a professional way. Appreciate the quality of response to my queries , Way to go IBG!

    Aspire Point Technical Services LLC

    Marites Maite

    We had our business processed by IBG Consulting, and they had exceeded our expectations. Mahesh Maddu did an amazing job explaining each process and throughout the whole registration. Harsha, who is in charge of the back-end processing, is prompt and efficient in updating us with our license. Overall, I highly recommend IBG Consulting for all your business licensing needs.

    Project X1 LLC

    Subashi Joshi

    When we decided five years ago to start our business in Dubai, we approached IBG Consulting for our business license and other documents. From day one, we appreciate how they interacted and exerted efforts for us, each with a smile on their faces, until we finish the whole legal process. All necessary documents were processed within the timeframe.
    We can say that we have a good working relationship with IBG Consulting, and will remain as it is in the future. They are all very supportive and prompt in their services. They gave us the best solutions and treated us with respect. We wish them good luck and we look forward to more corporate services available from their agency.

    Welldone International FZC

    Ljiljana Conic

    Our experience with IBG was and still is great. They helped us to support our clients to do business in UAE. Especially thanks to Mr. Erano and Ms. Fatima – efficient team of professionals. We ll definitely do business with them in future and recomend them to our clients.

    Conic&Tonic – Republic of Serbia

    Zuhair

    Quality Business Organization
    Easy to reach, advertised in popular e-media, sociable personnel, high standard communication, segregate task assignment among employee, well trained and expert workforce, friendly feeling.

    PRO Services

    Ihab Dakak

    Great Experience with IBG
    My experience with IBG was great! the team is so supportive and continuously provided a high level of service. Indeed, Recommended.

    Marketo Rex LLC

    Rakesh

    IBG helped me in getting my dependents.
    IBG helped me in getting my dependents’ visa processed. The service offered by IBG was great, and the most important part of the service is their response and being transparent, especially in terms of charges, timelines etc. I recommend to consult IBG for visa related services in UAE.

    PRO Services

    Rickee

    Working with IBG was smooth like butter, this was made possible only by people like Mr.Mahesh, Ms.Harsha and Ms.Fatima. They are best in their respective jobs and maintained professionalism throughout my company opening process and follow up requirements.
    100% I will recommend IBG to my contacts!

    PRO Services

    Jenifer Silva

    Excellent Customer Service. IBG helped us setting up our business smoothly. They go above and beyond – SUPERB customer service!! A big thank you to the operations team (Ms. Fatma and most especially to Mrs. Halima Amin).

    100% will recommend to my contacts!!

    AromaPlus

    RCB

    Business Set-Up Licensing
    Excellent Work With Halina and IBG Staff, Very Professional and Supportive.

    RCB Consulting

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